Many people ask the same question when meeting someone for the first time, "so what do you do?"  When I say, "I'm a virtual assistant."  I usually get a split second blank stare, and then I need to explain what a VA is.

1.  What is a Virtual Assistant?  In a nutshell, a virtual assistant is someone that assists a person (usually a small business owner) with tasks they don't know how to do, or don't have time to do.  We work out of our home-offices, and usually have more than one client that we service.  There are many types of VA's from the web/blog designer, answering services, copy writer, copy editor, back office managers, etc.  We either work on a retained hourly basis or an as-needed basis.  It's totally up to what the client's needs are.

The type of virtual assistant services I offer  are back-office manager services and anything that would be considered administrative in nature.  I also offer the latest technology services that are popular among business owners such as creating facebook fan pages, facebook ads, ppc ads, skype, jing, online meeting services, online greeting card services, etc.  I set up whatever it is you need, teach you how to use it, and/or maintain it for as long as you need.

2. What sets Q1 Consulting Services apart from other VA firms? I pride myself on the relationship I have with my clients.  I am not just a task oriented professional.  I learn about your business, how it operates, who your customers are, what your goals are, and then work with you to achieve those goals.  Because I am in-the-know of the latest technology and what is popular among successful business owners, I can implement for you exactly what you need to be doing now to help you achieve those goals.

3. How would I work with a Virtual Assistant? I communicate via email and phone. I also use Skype for those times when we need more of a face-to-face meeting, such as showing a sample of a product.  All of my email is categorized for each client.  I have a separate email address for each client, so when I receive a message, that message gets automatically filed within the correct client folder.  I am also available via cell phone if you need to reach me right away.  I do not have a team like many other VA's have.  I felt that by working alone, I can really focus on my clients and know exactly what it going on day-by-day.  I also like to keep my client list small.  I don't like to stretch myself thin, because sometimes there are last minute requests that need my attention and I like to keep a couple hours open each day for emergency situations. 

4.  How much do you charge for your services?  I charge $30/hour for my services.  I bill every two weeks.

5. How do you manage all of your projects?  It takes a well organized person to manage multiple projects.  It is something I am very good at, and I pride myself on my managerial skills.  I create a to-do list every afternoon for the following days tasks.  I check them off as I complete them. Seems simple, but simple works for me.  I have a separate notebook and three ring binder with folders stored with important information for an easy quick glance of each client.

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